Frequently Asked Questions

Please take a read of our ‘Frequently Asked Questions’ but if you have any questions at all please do call 01424 870084 or alternatively you can contact us here.

Do I need an Appointment to visit Bows Bride and if so how do I make one?

We are always happy to help and to book a one-on-one consultation with our experienced staff you will need to book an appointment in advance first. You are welcome to contact us in various ways to confirm an appointment; by telephone, e-mail or by filling in our appointment form on our website.

Where is your Showroom?

Our Boutique is situated near Battle in East Sussex just off A21.  There is plenty of free parking around us and if you are travelling by train then the nearest stations are Robertsbride and Battle which are just a 5 minutes taxi drive away.

For more information on our location and our address then please click here.

What should I expect from my Appointment?

Our appointments usually last around 45 minutes to an hour and we are committed to giving each bride a professional and personal consultation in which your bridal consultant will help you decide what to try on and provide you with relevant and honest advice. There is no obligation to buy a wedding dress after an appointment.

Our Boutique is linked to our sister company ‘Bows Hire’ who specialise in decorating Weddings and Events.  If you would like a double appointment then please do let our Consultants know. For more information on Bows Hire, please visit

How long do I need to order my dress?

We always suggest to allow 12 weeks for your dress which we then advise that for your own benefit you leave around 1 month for alterations.  There is also the option of a ‘rush-order’ with many of our dresses which would reduce waiting time, however, this usually incurs an extra cost. Please do not panic if you have less than 6 months before your wedding as we stock a large number of Sample Dresses which can be bought immediately and altered to fit.

What is a Sample Dress?

A sample is a dress which is tried on in our store, these are the dresses which you will try on while you are deciding what dress you want to order. Our samples are all new dress and will never have been worn outside our Boutique. Buying a Sample Dress can be time-saving, economical option which doesn’t compromise on quality or wow-factor!

See some our stunning Sample Dresses for sale by clicking here.

How do I make payment?

We always ask for a deposit of 50% of the cost to order your dress, this deposit is non-refundable. We will also need to measure you and take some personal details so that we can order the correct size and contact you when your dress arrives. Once this is done you can pay for your dress as you like, but the balance must be paid before your first fitting. If you are buying a sample gown we ask that a deposit is left to secure the dress and then the balance must be cleared within 6 weeks.  We accept Cash, Credit and Debit cards and Bacs Payments.

How do your dresses range in price?

We are committed to making sure every bride, whatever the budget, should be able to find a beautiful gown in our Boutique. Our newest collections which are made to order can reach £2,000, however, we supply a wide range of  sample dresses at a reduced price but not compromising on quality and style. You must always keep in mind that your accessories and alterations will be additional to the price of the dress. When you visit our Boutique please let us know what your budget is and our consultants will advise you which dresses fall within your price range.

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Make an Appointment

To request an Appointment to visit our Bridal Boutique then please complete the form below or alternatively you can call our office in 01424 870084.